Invitation Homes Maintenance 1.4.5

Invitation Homes Maintenance is a service platform provided by Invitation Homes to facilitate and manage home maintenance requests via SMS Assist, LLC.

You can submit a maintenance request through the Invitation Homes website or by using the SMS Assist mobile app.

Most standard maintenance requests are covered under your lease agreement, but some specialized services may incur additional charges.

You can report various issues including plumbing, electrical, heating and cooling problems, and appliance malfunctions.

Once you submit your request, you should receive a response within 24 hours regarding the next steps.

Yes, after your request is reviewed, you may be provided with available time slots to schedule your appointment.

If you have an emergency maintenance issue, please call the emergency maintenance line provided in your lease agreement or contact SMS Assist directly.

Yes, you can check the status of your maintenance request through the SMS Assist app or by contacting Invitation Homes customer service.

If you are not satisfied with the service, you should contact Invitation Homes customer service to report your issue and seek resolution.

There is no set limit on maintenance requests; however, excessive non-essential requests may be reviewed by management.